Frequently Asked Questions

We know you’re likely to have questions about our program, so we’ve put together some answers to help prepare you for the process, and to get additional help.

Questions About The Admission Process

  • What is the admission process?

    The easiest way to get started is by filling out our online application. Or you may also start with a telephone call to the agency at 615-244-4802. After the online or telephone screening, an appointment is made for a face-to-face assessment with the Admission’s Counselor

  • How much does treatment cost?

    Samaritan’s programs are purposefully priced to be affordable to assure that treatment services are available to those in need. Each client’s financial situation is assessed on an individual basis to assure that the client only pays according to his or her ability. TennCare insurance plans are accepted.

    You can find more details on our pricing options on our Admissions page.

  • Does the program accept insurance?

    Each client’s financial situation is assessed on an individual basis to assure that the client only pays according to his or her ability. All TennCare plans are accepted and many commercial insurance plans are accepted.

  • I have been clean and sober for a period of time, but I have a need for housing that is alcohol and drug-free. Do you have a program for me?

    Not at this time.

    We do offer our Transitional Living program, which is our halfway house program only available to those who have graduated from our Intensive Residential program. But we do not currently have housing available otherwise. 

What To Expect In Our Program

  • What can I expect when I am admitted?

    Once you are admitted, you will be assigned a primary counselor who will work with you on developing individualized treatment goals that will facilitate the treatment process. If admitted to the inpatient program, you will be assigned a semi-private room and a “buddy” and will participate in a brief orientation to the program. Staff members are available twenty four hours a day to address any issues that may arise.

  • What should I pack?

    • Five to seven days of machine washable changes of clothes
    • Long pants, capris, long shorts, skirts, dresses; all must be knee length
    • Shirts/blouses – no tank tops, mesh or see through clothing, no spaghetti strap tops
    • Pajamas and robe
    • Shoes/sneakers/shower shoes – high heels are not recommended
    • Five to seven pairs of underwear and socks
    • Jacket, coat or sweater
    • Toiletries – shampoo, conditioner, soap, toothpaste, toothbrush
    • Two towels and washcloths
    • Shaving kit or electric razor
    • Wrist watch or alarm clock without a radio
    • All prescribed medications
    • Over-the- counter medications that you regularly use in unopened container
    • Insurance and prescription card
    • Cigarettes or unopened tobacco products
    • Envelopes and stamps
    • Contact information for family, friends, doctor, probation officer, etc.
    • Spending money, $20 to $30 in $1 bills only. This is for vending machines, and we do not make change.
  • What should I leave at home?

    • No cutoff shorts or athletic shorts
    • No items with alcohol as an ingredient
    • No cell phones, smart watches, iPads, tablets, laptops, etc.
    • No electronic cigarettes – vaping is not permitted
  • Is there a dress code?

    Yes there is a dress code.

    Everyone is expected to maintain a clean and neat appearance and stay within the following guidelines:

    • Clothing must be free of holes: this include decorative tears
    • Shirt and shoes (no house shoes) must be worn at all times
    • No clothing that depicts alcohol, drugs, violence, illegal activities, or anything that can be perceived as degrading or offensive
    • Pants and shorts must not sag. No skin or underwear may show between shirt and pants
    • Tight fitting clothing is not permitted
    • Knee length shorts, skirts, capris.
    • All tops must have sleeves. No tops allowed that expose the midriff.
  • Will I be able to use a telephone?

    During the inpatient phase, telephone use is very limited and permission must be obtained from your primary counselor before being allowed to make a call. Cell phones are not allowed in the inpatient program.

  • What about visitation with family and friends?

    We know how important it is to have family and friends involved in the treatment process to support your recovery efforts, and we encourage them to do so.

    During the inpatient phase, our visitation policy is centered around educating friends and family on how they can best help you and themselves during this time. Samaritan’s family and concerned persons group meets on Monday evenings from 6:30pm -7:30pm. This is an educational group that teaches family and friends about addiction and co-occurring disorders and how they impact the family unit and relationships. This group is available to family and friends at no cost.

    Visitation hours for our inpatient clients are Sunday from 1:00pm – 3:00PM.

Online Screening

Need more information?

We realize the questions above won’t cover everything you might want to know, so we encourage you to check out the following pages, or get in touch if there is anything we can help you with.