Privacy Policy
Privacy Statement
Samaritan Recovery Community (“SRC”) respects your privacy. This Privacy Statement explains how we collect, use, disclose, and protect personal information you provide when interacting with our messaging services (the “Service”).
1. Information We Collect
When you interact with the Service we may collect:
- Contact information (e.g., name, phone number, email address)
- Message content and responses (e.g., confirmations, reschedule requests, feedback)
- Technical and usage data (e.g., message timestamps, delivery status)
2. How We Use Your Information
We use the information we collect to:
- Schedule, confirm, and manage interviews or appointments
- Send reminders and time-sensitive notifications
- Respond to your questions and requests
- Improve our communications and program delivery
3. Legal Basis for Processing
When required by applicable law, we will ensure we have a lawful basis for processing your personal information, such as consent, contract performance, or legitimate interest in providing our services.
4. Information Sharing
We do not sell or rent your personal information. We will not explicitly share your data or personal information with third parties.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. While we strive to protect your information, no security system is perfect and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purpose for which it was collected, or as required by law. When data is no longer needed, we will securely delete or anonymize it.
7. Your Rights and Choices
You have certain rights regarding your personal information, subject to local law. These may include the right to access, correct, or delete your data, and to limit or object to certain processing. To exercise your rights or make requests, contact us at info@samctr.org.
You may opt out of the Service at any time by replying STOP to campaign messages.
8. Children
Our Service is not intended for children under 13. We do not knowingly collect personal information from children without parental consent.
9. International Transfers
If personal information is transferred or stored outside your country of residence, we will take steps to ensure it remains protected in accordance with this Privacy Statement and applicable law.
10. Changes to This Statement
We may update this Privacy Statement periodically. We will post changes to this page and update the Effective Date above. Continued use of the Service after changes constitutes acceptance of the updated statement.
11. Contact
If you have questions about this Privacy Statement or our privacy practices, please contact us at:
Samaritan Recovery Community (SRC)
Email: info@samctr.org
Phone: 1 (615) 244-4802
Need more information?
If you would like to learn more about the people behind Samaritan Recovery Community, the programs we offer, and more, we encourage you to take a look around our site.
“My clean date is May 20, 2016.
Samaritan has brought me a long way. When I got here I didn’t know what was going to happen. I remember saying to myself, “Sit here and get yourself together,” but after being here I realized there was more to it than that.
There are counselors at Samaritan that cared about me. Really cared.
That was not something that I had or knew I wanted.
I have learned how to live again without the use of any kind of substance. I have gained relationships back, I have permanent employment. I have people in my life that care about me.
Without being at Samaritan and listening and learning how to live life on life’s terms, I might still be out there.”